Who we are
Unit I, Block B, Arndale road, Littlehampton, BN17 7GA
About this Policy
This general privacy is applicable to anyone who communicates with us directly, and/or via our website at www.red-inc.com
How do we collect information?
We collect information from you when you visit our website, when you fill out the contact form on our website, via phone calls, via emails with us and via any other online and/or in person contact between you and any member of the Red-Inc team.
What information do we collect?
The type of information that we collect online is as follows: name, address, website info. email address, phone number, job title, your company account details.
If you are applying for a job role with us, we request that you send your CV by email, so would collect any and all the information that you provide us within this document.
When filling out any form on our website you may be asked to enter your: Name, email address, your company name and details, spend data, and your current website address. You may, however, visit our site anonymously.
What do we use your information for?
Carrying out the work outlined in any service contract we have with you
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To process job applications
To contact you
To send emails
To send you information and updates.
Information that we receive as a result of your visiting our website, which would only be collected in aggregate so your details would remain anonymous, may be used:
To personalise your experience
Your information helps us to better respond to your individual needs.
To improve our website
We continually strive to improve our website offering, based on the information and feedback we receive from you.
Some cookies are required to enjoy and use the full functionality of this website.
You can find more info on how to control cookies on your computer at aboutcookies.org.
How do we protect your information?
We implement a variety of security measures to maintain the safety of any personal information that you share with us.
These security measures include:
We will not transfer your personal data outside the EU without your consent.
We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.
Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure.
For any payments which we take from we will use a recognised online secure payment system.
We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk (as per our data breach procedure)
Do we disclose any information to third parties?
We will never sell your personal data. We will not share your personal data with any third parties without your prior consent (which you are free to withhold) except where we are required to do so by law or as set out in the table above or in the paragraph below
We may pass your personal data to third parties who are service providers, agents and subcontractors to us for the purposes of completing tasks and providing services to you on our behalf (e.g. to print marketing material or for accounting purposes). We do this for the purpose of our legitimate interests in operating the business and for performing our contract with you. However, we disclose only the personal data that is necessary for the third party to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes. It is possible that third parties may themselves engage others (sub processors) to process your data. Where this is the case third parties will be required to have contractual arrangements with their sub-processor(s) that ensure your information is kept secure and not used for their own purposes.
How long do we keep your information?
We will hold your personal data on our systems for as long as you affiliated with Red-Inc and for as long afterwards as it is in the businesses legitimate interest to do so or for as long as is necessary to comply with our legal obligations. We will review your personal data every year to establish whether we are still entitled to process it. If we decide that we are not entitled to do so, we will stop processing your personal data, except that we will retain your personal data in an archived form in order to be able to comply with future legal obligations e.g. compliance with tax requirements and exemptions, and the establishment, exercise or defence of legal claims.
We securely destroy all financial information once we have used it and no longer need it.
You have rights under the GDPR: (a) to access your personal data (b) to be provided with information about how your personal data is processed (c) to have your personal data corrected (d) to have your personal data erased in certain circumstances (e) to object to or restrict how your personal data is processed (f) to have your personal data transferred to yourself or to another business in certain circumstances.
If you would like to access any of the above please put your request in writing to Adam Huttly Red-Inc Unit I Block B Arndale road, Littlehampton, BN17 7GA of alternatively email firstname.lastname@example.org
You have the right to take any complaints about how we process your personal data to the Information Commissioner: https://ico.org.uk/concerns/ 0303 123 1113. Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF For more details, please address any questions, comments and requests regarding our data processing practices to Adam Huttly [Data Protection Officer] [email@example.com].
Red-Inc is committed to high standards of information security, privacy and transparency. The company will comply with applicable GDPR regulations when they take effect in 2018, including as a data processor, while also working closely with our customers and partners to meet contractual obligations for our procedures, products and services.
If you have any queries, questions or comments on the information contained in this policy, kindly contact Red-Inc on 01903 257 000 or firstname.lastname@example.org